(ex. Acura in White Bear Lake)

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Brand: Avoid inflated repair costs

Q: I recently had my car repaired at a dealership. A service manager said it would take about an hour and a half, another service manager guessed two hours. After the job was started, I received a call saying the job would take 5½ hours. I know repair costs are set by a flat-rate schedule, but is there any way a customer can find out what the rate would be for a specific job? Or are we just at the mercy of the service department?

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